Tavio ยท Support

Support

Answers for target review, setup reference, permissions, credits, support, and policy questions in Tavio.

Frequently Asked Questions

How do I start a grouping review?

Open Grouping, capture a target photo with the camera or import one from Photos, and then choose whether to run optional AI shot detection or mark impacts manually.

How does AI shot detection work?

Choose a target image, review the consent prompt, send the selected image for cloud AI shot detection, and then review the detected impact positions in the app before continuing with grouping analysis.

Why does the app request camera, photo-library, or microphone access?

Those permissions are requested only for user-initiated actions such as capturing a target or setup image, importing a photo for review, or using a feature that needs audio input.

How do credits work?

Credits can be purchased through the in-app store and are used for supported image-analysis workflows. Check your balance in the Credit Store and use restore options when eligible.

What if my purchase does not appear?

Give the app a moment to refresh, try the restore flow if it is available, and contact support if the balance still does not update.

How can I remove saved information or reset consent?

Use the available settings controls to manage saved information, reset AI consent, or request more help from support if you need assistance with deletion or privacy questions.

Still Need Help?

If you still need help with Tavio, email support@tavio.com and include the details that will help us review your request quickly. If your request involves AI image analysis, permissions, deletion, or purchases, include the relevant details so we can review the privacy and account context more efficiently.

Email: support@tavio.com

Policy Pages: Use the linked Privacy Policy and Terms & Conditions for reference.

Fastest route

support@tavio.com

Policy reference

Use the Privacy and Terms pages linked from this site.

Support email

support@tavio.com

Coverage

Account, workflow, and purchase questions.

At a Glance

FAQPermissionsPurchases

Use the linked Tavio overview, support, privacy, and terms pages to review the related information.

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